Your parcel is not on its way until it clears export customs at Tribhuvan International Airport (TIA). Most delays start before that: a vague invoice, the wrong weight, or one item that should not be in the box.
Namaste Cargo Nepal handles international courier service in Kathmandu from pickup to airline handover. We collect from your door, pack your items, prepare the paperwork, clear export at TIA and give you an AWB number to track your parcel to 200+ countries.
Pickup: door-to-door in Kathmandu valley. Book before midday on a working day for same-day pickup.
Packing: done by our team.
Express delivery: 2 to 7 business days. Economy: 10 to 18 business days.
Tracking: AWB number, tracked on our tracking page.
Need transit times by country or the full list of allowed items? See our international courier service from Nepal page.
International courier from Kathmandu is a door-to-door express service for documents and parcels. Your shipment is cleared through TIA export customs and delivered abroad with tracking. Our goal is one clean export: the right paperwork, the right weight and no surprises at customs.
Students and visa applicants: transcripts, bank papers and application documents, sent express with signed delivery.
Families: pashmina, tea, spices and handicrafts for relatives abroad.
Exporters and online sellers: samples and small orders, with help on the commercial invoice.
Businesses: contracts, legal papers and product samples.
Book. Call, WhatsApp or email our Thamel office, or use the quote form. Share the destination, weight, box size and contents.
Pickup or drop-off. We collect from your home or office in Kathmandu valley. You can also drop your parcel at our Thamel office.
Packing. Our staff pack your items.
Paperwork. We prepare the Air Way Bill (AWB), the commercial invoice for goods and the customs declaration for the destination country when needed.
Export at TIA. Your parcel clears TIA export customs and goes on the outgoing flight. Customs can open any parcel, so your invoice must match what is inside.
Tracking. You get the AWB number and follow your parcel online.
We prepare all the possible documents for you. Ask us before you pack anything unusual.
Time matters and under about 50 kg: courier.
Heavy, or above the courier value limit: air cargo export.
Light and not urgent: air mail.
Low invoice value: declaring less than the real value to cut duty. A mismatch can hold your parcel at destination customs.
Vague descriptions: "personal items" or "gift" instead of the item, material and quantity.
Missing receiver details: no phone number or postal code.
Ignoring volumetric weight: a large, light box costs more than you expect.
Restricted items: check the prohibited items guide before packing.
Food to strict countries: Australia, New Zealand and the USA have tight food import rules.
Sending to one country? See Nepal to UK, Nepal to Germany, Nepal to Japan, Nepal to Qatar and Courier from Nepal to New Zealand.
There is no fixed price list for international courier service in Kathmandu, because every rate depends on the shipment. Here is what sets your price, so you can estimate before you call.
Chargeable weight: the higher of actual weight and volumetric weight.
Volumetric formula: Length x Width x Height (cm) / 5,000.
Worked example: a 50 x 40 x 30 cm box is 60,000 / 5,000 = 12 kg. If the box weighs 4 kg, you pay for 12 kg.
Destination country: each country sits in a different rate zone.
Service: express costs more than economy.
Fuel surcharge: added on top of the base rate.
Insurance: extra, if you add cover.
VAT: where it applies to your booking.
Destination duty and tax: separate from courier charges. Your receiver usually pays it on arrival.
Right-size the box: empty space is charged as weight.
Choose economy if you can wait 10 to 18 days.
Combine items into one shipment instead of several.
Declare the true value: it avoids holds and penalties.
Duty rules last checked: September 2026.
Send the destination, weight, box size (L x W x H) and contents on WhatsApp +977 9801006432. You can also use the Cost Calculator. We reply with rates for express and economy.
VAT depends on the service you book. Any VAT and the fuel surcharge are stated in your quote before you pay.
Express takes 3 to 7 business days and economy takes 10 to 18 business days. India is fastest at 3 to 5 days express. The USA, Australia and Europe take 5 to 7 days express. Time counts from TIA export clearance. Destination customs and public holidays can add days.
We work with leading international express carriers and airlines. We pick the route by destination, weight and deadline, and quote the available options before you book. Every parcel gets an AWB number you can track on our website.
Call or WhatsApp our Thamel office with the destination, weight, box size and contents. We quote, collect from your door in Kathmandu valley, pack your items, prepare the paperwork and clear export at TIA. You get the AWB number to track.
Price depends on chargeable weight, destination, express or economy, and surcharges. Chargeable weight is the higher of actual and volumetric weight (L x W x H in cm / 5,000). Send your details on WhatsApp or use the cost calculator for a quote.
Documents and gifts need an AWB and a customs declaration with item details. We prepare both. Business shipments also need a commercial invoice and packing list. Ask us before booking if you ship anything regulated.
We do not accept cash, narcotics, explosives, flammable items, fresh or frozen food, weapons, counterfeit goods or wildlife products. Antiques need Department of Archaeology certification. See the full prohibited items guide.
Yes for sealed, shelf-stable items like tea, coffee and dry spices, and for crafts such as singing bowls, wooden crafts and pashmina. Fresh and frozen food cannot go. Australia, New Zealand and the USA have strict food rules, so ask before you pack.
Often yes. Duty and tax depend on the destination country and the declared value. The USA, EU and UK changed or are changing low-value parcel rules (see the 2026 table above). Tell us the destination when you book and we share the expected charges.
Courier is door-to-door and fast, best for documents and parcels. Air cargo suits heavier shipments, generally above about 50 kg, and goods above the courier value limit. It costs less per kg. Tell us your weight and deadline and we recommend one.
After export, we send you the AWB number. Enter it on our tracking page to follow your parcel.
Yes. We support exporters, online sellers and companies shipping samples or small orders. We help with commercial invoices, and repeat shippers can ask about regular pickup schedules.
Yes, we collect from addresses in Kathmandu valley. Book before midday on a working day for same-day pickup. You can also drop your parcel at our Thamel office on Paknajol Marg.
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